Privacy Policy

Last Updated: 11 December 2025

At Swingular, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile applications (iOS and Android), or use our services.

Information We Collect

1. Information You Provide

• Email address
• Username and password
• Profile information (age, gender, location, interests)
• Content you post or share (photos, messages, comments)
• Communications with other members
• Payment details (for premium memberships, processed securely)

2. Information Collected Automatically

• Cookies and tracking technologies (IP address, device type, browser)
• Usage data (pages visited, interactions, preferences)
• Advertising and referral data

3. Information Collected Through Mobile Applications

When you use our mobile applications, we may collect additional information:

• Device Information: Device model, operating system version, unique device identifiers, mobile network information
• Location Data: With your permission, we collect precise or approximate location data to help you find nearby members and events. You can disable location services through your device settings.
• Camera and Photo Library: With your permission, we access your camera and photo library to allow you to upload profile photos and content.
• Push Notifications: With your permission, we send push notifications for messages, matches, and important updates. You can manage notification preferences in your device settings.
• Calendar Access: With your permission, we can add events to your calendar for parties and events you plan to attend.
• App Usage Analytics: We collect information about how you use the app to improve features and user experience.

You can manage app permissions at any time through your device's settings. Note that disabling certain permissions may limit app functionality.

How We Use Your Information

• To provide, operate, and maintain our website and services
• To improve and personalise your user experience
• To analyse website usage and optimise performance
• To develop new features and functionalities
• To communicate updates, security alerts, and customer support messages
• To match you with compatible members based on your profile
• To ensure compliance with our Terms of Use and prevent fraudulent activity

How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• Secure encryption of personal and financial information
• Limited access controls to sensitive data
• Regular security audits and vulnerability assessments

However, no electronic transmission over the internet can be 100% secure. We recommend using strong passwords and exercising caution when sharing information online.

Your Privacy Choices

• Profile Management: Update or delete your profile information anytime.
• Communication Preferences: Opt out of promotional emails through your account settings.
• Cookies: Adjust your browser settings to refuse or delete cookies.
• Mobile App Permissions: Manage camera, location, notifications, and other permissions through your device settings.
• Account Deletion: Request account deletion by contacting us (see "Your Right to Delete Your Data" section below).

Your Right to Delete Your Data

You have the right to request deletion of your personal data. This is sometimes referred to as the "right to be forgotten" or "right to erasure."

How to Request Data Deletion

You can request deletion of your account and personal data by:

• Through the Website:Log in to your account at swingular.com, navigate to Settings > Account > Delete Account
• Contact Form: Submit a data deletion request through our contact form with the subject "Account/Data Deletion Request"
• Email:Send a request to [email protected] with the subject "Data Deletion Request"

Note for Mobile App Users: Account deletion must be requested through the website or contact form. This cannot be done directly within the mobile application.

What Happens When You Request Deletion

Upon receiving your deletion request, we will:

• Verify your identity to protect your account security
• Process your request within 30 days
• Delete your profile, photos, messages, and other personal content
• Remove your account from our active databases
• Notify you when the deletion is complete

Data We May Retain

Even after account deletion, we may retain certain information as required by law, including records necessary for legal compliance, fraud prevention, or resolving disputes. Any retained data will be securely stored and not used for other purposes.

Your Rights Under UK GDPR

The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 give you the following rights regarding your personal data:

• Right of Access (Article 15 UK GDPR): You have the right to request a copy of the personal data we hold about you, along with information about how we use it.
• Right to Rectification (Article 16): You have the right to request correction of inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Article 17): You have the right to request deletion of your personal data in certain circumstances, for example where it is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing (Article 18): You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.
• Right to Data Portability (Article 20): Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object (Article 21): You have the right to object to our processing of your personal data where we rely on legitimate interests as our lawful basis.
• Rights Relating to Automated Decision-Making (Article 22): You have the right not to be subject to a decision based solely on automated processing, including profiling, where that decision produces legal or similarly significant effects.

To exercise any of these rights, please contact [email protected]. We will respond within one month of receiving your request.

Lawful Basis for Processing (UK GDPR Article 6)

We process your personal data on the following lawful bases:

• Contract Performance: To provide the Service you have signed up for, including managing your account, processing payments, and delivering features you have requested.
• Legitimate Interests: To improve our services, prevent fraud, ensure platform security, and better understand how members use the Service, where those interests are not overridden by your rights and interests.
• Legal Obligation: Where we are required to process your data to comply with applicable UK law.
• Consent: For marketing communications and analytics cookies, which you can withdraw at any time through your account settings or by contacting us.

Right to Lodge a Complaint

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

• Website: ico.org.uk
• Telephone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO. Please reach out to us first at [email protected].

International Data Transfers

Swingular is based in the United States. When you use our Service, your personal data is transferred to and processed in the United States. When we transfer your personal data outside the UK, we ensure that appropriate safeguards are in place in accordance with UK GDPR, including:

• Standard Contractual Clauses (SCCs) approved for use under UK GDPR where applicable
• Transfers to countries covered by UK adequacy regulations where applicable
• Other appropriate safeguards as permitted by UK GDPR Article 46

You may contact us at [email protected] to request further information about the safeguards we have put in place for international data transfers.

Data Retention

We retain your personal information for as long as your account is active and for up to two years after termination, unless required by law to retain it longer.

Sharing and Disclosure

We do not sell or rent your personal information. We may share data with trusted third parties only in the following cases:

• Service Providers: To facilitate secure transactions and website functionality.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

Image Protection

By uploading images to Swingular, you consent to their use solely for the intended purpose. We will not copy, sell, or redistribute your images without your express permission. However, we cannot prevent others from downloading or saving your images. For privacy, consider using private albums or not uploading sensitive images.

Advertisers

If you inquire about advertising opportunities, your contact information will be shared with internal staff and external ad agencies. Swingular sites may contain links to external sites with differing privacy policies. We are not responsible for the privacy practices of these sites.

Monitoring and Compliance

We reserve the right to monitor communications and content for compliance with our Terms & Conditions and Privacy Policy. Public submissions may be edited or removed if they violate our guidelines.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated by updating the "Last Updated" date and, where required, providing notice via email or on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: Avid Holdings LLC - Privacy Officer
c/o R. A. Inc.
530-B Harkle Road, STE 100
Santa Fe, New Mexico 87505
United States

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