Privacy Policy

Last Updated: December 11, 2025

At Swingular, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile applications (iOS and Android), or use our services.

Information We Collect

1. Information You Provide

• Email address
• Username and password
• Profile information (age, gender, location, interests)
• Content you post or share (photos, messages, comments)
• Communications with other members
• Payment details (for premium memberships, processed securely)

2. Information Collected Automatically

• Cookies and tracking technologies (IP address, device type, browser)
• Usage data (pages visited, interactions, preferences)
• Advertising and referral data

3. Information Collected Through Mobile Applications

When you use our mobile applications, we may collect additional information:

• Device Information: Device model, operating system version, unique device identifiers, mobile network information
• Location Data: With your permission, we collect precise or approximate location data to help you find nearby members and events. You can disable location services through your device settings.
• Camera and Photo Library: With your permission, we access your camera and photo library to allow you to upload profile photos and content.
• Push Notifications: With your permission, we send push notifications for messages, matches, and important updates. You can manage notification preferences in your device settings.
• Calendar Access: With your permission, we can add events to your calendar for parties and events you plan to attend.
• App Usage Analytics: We collect information about how you use the app to improve features and user experience.

You can manage app permissions at any time through your device's settings. Note that disabling certain permissions may limit app functionality.

How We Use Your Information

• To provide, operate, and maintain our website and services
• To improve and personalise your user experience
• To analyse website usage and optimise performance
• To develop new features and functionalities
• To communicate updates, security alerts, and customer support messages
• To match you with compatible members based on your profile
• To ensure compliance with our Terms of Use and prevent fraudulent activity

How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• Secure encryption of personal and financial information
• Limited access controls to sensitive data
• Regular security audits and vulnerability assessments

However, no electronic transmission over the internet can be 100% secure. We recommend using strong passwords and exercising caution when sharing information online.

Your Privacy Choices

• Profile Management: Update or delete your profile information anytime.
• Communication Preferences: Opt out of promotional emails through your account settings.
• Cookies: Adjust your browser settings to refuse or delete cookies.
• Mobile App Permissions: Manage camera, location, notifications, and other permissions through your device settings.
• Account Deletion: Request account deletion by contacting us (see "Your Right to Delete Your Data" section below).

Your Right to Delete Your Data

You have the right to request deletion of your personal data. This is sometimes referred to as the "right to be forgotten" or "right to erasure."

How to Request Data Deletion

You can request deletion of your account and personal data by:

• Through the Website:Log in to your account at swingular.com, navigate to Settings > Account > Delete Account
• Contact Form: Submit a data deletion request through our contact form with the subject "Account/Data Deletion Request"
• Email:Send a request to [email protected] with the subject "Data Deletion Request"

Note for Mobile App Users: Account deletion must be requested through the website or contact form. This cannot be done directly within the mobile application.

What Happens When You Request Deletion

Upon receiving your deletion request, we will:

• Verify your identity to protect your account security
• Process your request within 30 days
• Delete your profile, photos, messages, and other personal content
• Remove your account from our active databases
• Notify you when the deletion is complete

Data We May Retain

Even after account deletion, we may retain certain information as required by law, including records necessary for legal compliance, fraud prevention, or resolving disputes. Any retained data will be securely stored and not used for other purposes.

Your Rights Under Canadian Privacy Law (PIPEDA)

The Personal Information Protection and Electronic Documents Act (PIPEDA) governs how we collect, use, and disclose your personal information in Canada.

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Challenge Accuracy: You have the right to challenge the accuracy and completeness of your personal information and to have it amended where appropriate.
• Right to Withdraw Consent: You have the right to withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal and contractual restrictions. Withdrawal of consent may affect our ability to provide certain services to you.
• Right to Know: You have the right to know what personal information we hold about you and how it is used and disclosed.
• Right to File a Complaint: You have the right to challenge our compliance with PIPEDA. Complaints may be directed to the Office of the Privacy Commissioner of Canada: www.priv.gc.ca

To exercise any of these rights, please contact us at [email protected]. We will verify your identity before processing your request.

Quebec Residents (Law 25 / Act Respecting the Protection of Personal Information in the Private Sector)

Quebec's Law 25 (formerly Bill 64), which modernises the Act respecting the protection of personal information in the private sector, provides Quebec residents with additional privacy rights beyond those available under PIPEDA.

• Right to Data Portability: You have the right to receive computerised personal information that we hold about you in a structured, commonly used technological format.
• Right to Be Informed of Privacy Incidents: You have the right to be informed of any privacy incident (including a confidentiality breach) that affects your personal information and presents a risk of serious injury to you.
• Right to Anonymisation: In certain circumstances, you may request that your personal information be anonymised rather than deleted, where anonymisation is technically feasible.
• Right to Withdraw Consent: You may withdraw your consent to the collection, use, or communication of your personal information at any time, subject to legal restrictions.

Swingular's Privacy Officer can be reached at: [email protected]

Complaints may also be directed to the Commission d'accès à l'information du Québec (CAI): www.cai.gouv.qc.ca

Data Retention

We retain your personal information for as long as your account is active and for up to two years after termination, unless required by law to retain it longer.

Sharing and Disclosure

We do not sell or rent your personal information. We may share data with trusted third parties only in the following cases:

• Service Providers: To facilitate secure transactions and website functionality.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

Image Protection

By uploading images to Swingular, you consent to their use solely for the intended purpose. We will not copy, sell, or redistribute your images without your express permission. However, we cannot prevent others from downloading or saving your images. For privacy, consider using private albums or not uploading sensitive images.

Advertisers

If you inquire about advertising opportunities, your contact information will be shared with internal staff and external ad agencies. Swingular sites may contain links to external sites with differing privacy policies. We are not responsible for the privacy practices of these sites.

Monitoring and Compliance

We reserve the right to monitor communications and content for compliance with our Terms & Conditions and Privacy Policy. Public submissions may be edited or removed if they violate our guidelines.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated by updating the "Last Updated" date and, where required, providing notice via email or on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: Avid Holdings LLC - Privacy Officer
c/o R. A. Inc.
530-B Harkle Road, STE 100
Santa Fe, New Mexico 87505
United States

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