Política de Reclamações e Remoção de Conteúdo

Complaints Policy

If you believe any content on Swingular violates our standards, please email [email protected] with the details of your complaint.

Every submission is logged and reviewed by our compliance team within seven business days. We will share the outcome of our investigation with you, including any actions taken.

If you feel the resolution does not address your concern, please reply to the same email thread to request an additional review.

How to Report Violations

Users can report violations through the following methods:

• Web Form: Use our contact form to submit a detailed complaint
• Email: Send reports directly to [email protected]

What to Include in Your Report

To help us process your complaint efficiently, please include:

• A clear description of the violation
• Links or references to the specific content or user profile
• Screenshots or evidence (if applicable)
• Your contact information for follow-up

Types of Violations We Address

We prioritize and take immediate action on reports involving:

• Non-consensual content (images or videos posted without permission)
• Illegal content or activity
• Underage individuals or suspected child exploitation
• Human trafficking or prostitution
• Harassment, threats, or abusive behavior
• Copyright or intellectual property violations
• Spam or fraudulent activity

Our Review Process

When you submit a complaint:

1. Acknowledgment: You will receive an email confirmation that we have received your report
2. Review: Our compliance team will review all reports within 7 business days
3. Action: Content that violates our Terms of Service will be removed immediately upon verification
4. Outcome: You will receive a final outcome notification by email

Appeals Policy

If you are depicted in content and would like us to reconsider a removal or moderation decision, contact our team at [email protected]. Please include any relevant context so we can evaluate the appeal promptly.

Should a resolution not be reached through our internal review, we will work with a neutral third party to help make a final, independent determination.

Content Removal Policy

Any person may request removal of content that violates our Terms of Service or involves them without consent. We are committed to protecting individual rights and privacy.

Our commitment:

• We verify and act on all legitimate removal requests within 7 business days
• For urgent matters involving non-consensual content or illegal material, we act sooner when possible
• Content that clearly violates our Terms of Service is removed immediately upon verification
• Requesters receive confirmation of receipt and notification of the final outcome

To request content removal, please use the reporting methods described above and clearly indicate that you are requesting removal of specific content.

Immediate Action

For serious violations involving illegal content, non-consensual material, or suspected exploitation, we take immediate action including:

• Immediate removal of the content
• Suspension or termination of the violating user's account
• Reporting to appropriate law enforcement authorities when required by law

False Reports

Submitting false or malicious reports is a violation of our Terms of Service and may result in account suspension or termination.

DMCA Copyright Takedown Notice

Swingular respects the intellectual property rights of others and responds to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Takedown Notice

If you believe that content on Swingular infringes your copyright, you may submit a DMCA takedown notice containing the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing, with sufficient detail to locate it on our site (e.g., URL, username, description)
• Your contact information (name, address, telephone number, and email address)
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the material that was removed and its location before removal
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
• Your name, address, telephone number, and a statement consenting to jurisdiction of the Federal District Court

Repeat Infringer Policy

Swingular will terminate the accounts of users who are determined to be repeat infringers of copyright.

Note: DMCA notices should only be used for copyright infringement claims. For other content removal requests (non-consensual content, privacy violations, etc.), please use the general complaint process above.

Contact Information

For complaints and content removal requests:

For legal or compliance matters: